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A bad employee, or a bad boss?Every manager sometimes experiences the situation when one of his employees performs poorly. This can hurt not only the entire team, but also the manager himself in the eyes of his superiors. In these…
How to build rapport with a client over the phoneBuilding rapport with a client is essential to successfully closing the deal. However, rapport is difficult to build on the phone, because you can't use some of the tools available in personal, face-…
3 habits of successful new business team leadersBecoming a business team manager is always a challenge. It does not matter how long you were in your previous sales rep position or how large the team is you are now responsible for. You must learn…
Managing your bossIn order to be successful, it is important to build a cooperative working relationship with your boss. This will give you power and make you an active participant in shaping this very relationship.
Choose your leadership style (2/2): Directive leadership is sometimes bestPeople who are promoted from team member to team leader need not always be charismatic. A leading role is often offered to someone with no previous investment in the development of their leadership …
Science-based ways of becoming more mentally resilient in salesPsychological resilience, an ability not to succumb to stress, positive attitude and resistance to burnout syndrome. All these are must-have traits of any salesperson who wishes to go far in their…
Choose your leadership style (1/2): Two basic stylesThe majority of skilled work nowadays is done in teams. Working in a team, however, can be difficult. Some colleagues may choose not to make any real effort, so their share of the work is then done…
3 secrets known to all successful salespeopleBusiness people acquire the best part of their most valuable knowledge from experience. But there exist three secrets and, even though you would eventually learn them for yourself over time, knowing…
6 pieces of advice on setting up a meeting with a client over the phoneMost serious negotiations for future deals start on the telephone. In most cases, however, it's ideal to meet the prospect in person. If your primary goal when calling prospects is to set up a meeting…
The world's best performing CEOs in 2017The best CEOs in the world entered their positions at the average age of 44. They have been CEOs for more than 17 years and achieved total revenues of shares amounting to 2,507%, i.e. 21% per year. 29…
Build your brand on Instagram in four stepsInstagram is one of the social networks that is continuing to expand in our geographical area. Many companies do not pay so much attention to it as they do to other popular social networks;…
Account based marketing: What is it and how is it done?Account based marketing, abbreviated as ABM, is a term that's frequently brought up in professional texts and the terminology of sales and marketing specialists. ABM effectively connects advertising…
How to become successful (and maybe also rich) through bloggingThat you shouldnt cover your entire site with ads is a no-brainer: this is something completely irrelevant to readers, as well as extremely distracting. You would thus clearly show that valuable…
Tips on making customer service humanThere has already been a lot said in our articles about the importance of customer service in connection to customer loyalty and satisfaction. Despite all the modern technologies and new systems,…
Influencers rule today's marketingPersonalities on social media have considerable influence on their audience. They are followed on a daily basis and their audience inclines towards dressing and eating in the same style as their hero.…
