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Marshall Goldsmith on increasing employee engagementStudies and surveys of employee engagement are mostly focused on how satisfied employees are with their salaries, benefits, corporate culture and other external factors. The question of what they can…
Tips on how to exploit the full potential of LinkedInAs success in sales, and business in general, is a lot about who you know and what hands you have shaken, LinkedIn is an ideal platform to develop your personal brand and to network. But for LinkedIn …
Deepak Chopra on how to be a great team leaderIf we want to be successful, we must learn to cooperate with others and to work in a group. Although some people have reached success by themselves and there are also many of those who have succeeded…
Prepare your new leaders to lead: What are their weaknesses?Do you know what the pros and cons of young, new leaders are? Sometimes their weaknesses are the work ethic and a sense of entitlement to everything. Their presentation skills may not be the best and…
More Czech men involved in child careThe number of men on parental leave (who are entitled to take maternity benefits*) has increased in the Czech Republic. Data from the Czech Social Security Administration (CSSA) indicates this…
Jack Welch on the secrets of success at workHow many people do you know who are really satisfied in their current jobs? Are you one of them? Many people become stuck in their careers and have no prospects for improvement. You don't have to be…
7 tips on how to be more persuasiveThe ability to persuade others is important not only for marketers and salespeople, it can be useful for anyone trying to achieve something. Whether you want to convince your boss to increase your…
Recruiters' futures are in sales, the rest of their work will be done by machinesRecruiters' jobs will soon include only close cooperation with hiring managers and selling vacancies to the best pre-selected candidates. The other tasks which have so far been done by recruiters,…
Be a manager who treats others fairlyA manager is fair when he treats other fairly, according to their merits and according to the rules. His approach and decision making must follow a reasonable logic. The majority of people consider…
What to do when a prospect says: "I want to think about it."Many business meetings, sales pitches and phone calls end this way. Such replies as I need to think it over or I cannot decide right now are often a sign that the prospect is not interested and the…
5 tips on how to improve the working environment in a call centerThere are many negative prejudices connected to telemarketing and telephone sales, especially regarding the monotony of the working environment at call centers. However, it only takes a little effort…
4 e-mails people hateDo you wish not to drive prospects away, ruin the relationship with your current clients or displease your colleagues? Then you should be careful what kind of e-mails you send. E-mail communication…
10 tips for telesales newbiesCold calling is an activity in which salespeople work primarily by phone to address new clients or prospects. This type of selling is still one of the most efficient but also one of the most…
Collaboration and diversity need your ethical guidanceNo inner system of guidance can be strong enough to guide employees to always discover and decide what is really, truly ethical and what is not. However, we do have controls to limit the bad and…
Guy Kawasaki: How to prepare for a panel discussionIf you have been working in your field for a long time, you represent a successful organization or you regularly attend professional events, you are very likely to be asked to speak at a conference…
