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Study: Tech-ready states in 2015This year's leader of the ICT revolution is Singapore, which has a comprehensive digital strategy at governmental level and where online services and tools are utilised extensively. More than 50% of…
The definition of corporate social responsibility (CSR) is a voluntary involvement in the social and ecological aspects in everyday corporate operations and interactions with employees, customers,…
What makes global cosmopolitans great employeesEmployers should try to uncover the benefits and skills of their well-travelled employees, who may be able to offer a substantial competitive advantage that can be deployed. The knowledge.insead.edu…
3 tips on how to sound natural over the phoneHas this ever happened to you that you answered the phone and you know that the person calling was a telemarketer even before they introduced themselves or told you why they were calling? Most people…
Presentations: What you should know about the audienceYou are going to give a presentation. So you start thinking about what you want to say, what data you need and what pictures might help. However, many people in this situation forget about a crucial…
Gain customer trust through effective communicationSalespeople often think that they communicate with customer clearly and effectively. But it is not always true and salespeople lose their trust. During your sales communication you should be focused…
Do you want your team to talk more? Shut up and listenNo manager openly admits that his team or company does not share information and opinions openly. All of them say they are open and willing to listen to anyone who has something to say. In reality,…
Use nonverbal communication to improve your networking skillsThe idea of building business contacts at conferences or other events gives many people goose bumps. Networking is synonymous with stress and is a necessary evil for them. If you also have a fear of…
7 mistakes of weak leadersYou one of the employees with the greatest value for your company. You manage to acquire new clients or develop new products. It seems, however, that others are not rushing to enter your team or…
How best to prevent fraud and failure? Do not demand success at all costsDo you think that fraud is committed by employees who are too greedy and therefore want to make a lot of money very quickly? Well, it seems that not all cases of fraud are for personal benefit.…
Marketing mistakes on LinkedInThe LinkedIn social network is not just a useful tool for professional networking and personal brand building. It is also an ideal platform for B2B marketing, especially when you operate in the field…
Freshen up your approach to salesSpring is coming, so it is good to freshen up your selling strategy and learn from previous mistakes. Think about what you have done wrong during the past period. Think also about the good things you…
Fluid offices allow flexible workingTraditional workplaces are being changed by the increase in the importance of social networking. Remote working and flexible working are becoming much easier to support. To work from a train or from a…
Redesigning organizational design: Focus on integrationHow do you know that an organization is well-designed? When strategic goals are percolating through the whole structure and direct the actions taken by staff effectively, the organization is well-…
Laszlo Bock on recruitment: Make no compromisesMore than two million people apply for a job at Google every year. The company hires several thousand of them. Hiring an employee takes an average of six weeks and includes interviews with their…
