Your query "M" has returned 6618 articles.
Are you able to manage customer service well enough?An exceptionally busy manager may find managing a team that delivers effective and professional assistance to customers a heavy additional burden. In some cases it is simply better to delegate this…
5 tips to handle the pre-Christmas stressThe end of the year traditionally brings an increased level of stress. At work we are trying to complete as many last minute tasks as possible, while we are also preparing for the holidays. After the…
In 2012, John Sullivan, a world-renowned consultant in the field of HR and current professor of management at San Francisco State University, published an article summarizing twenty reasons why…
Get rid of your fear of mistakes and failuresThe fear of making a mistake is a mistake in itself. It's an unnecessary fear which reduces our productivity, prevents us from realizing our dreams, and may even cause business failures. We can never…
Content marketing in a slightly different wayContent marketing is an excellent tool for maintaining customers' attention. In return, they will obtain useful content for free. But content marketing is not easy to create because it has to be of…
What motivation tools actually motivate?How do you motivate employees? You must make sure that the tasks are fun or deploy an element of competition. Working towards a common target can also increase the motivation of each individual, since…
Christmas party need not be expensiveThe end of the year is approaching and so is the employee Christmas party. If you do not have a big budget for the party this year, then you should know it does not matter. Nobody wants you to rent…
What not to say during the client callDuring a phone call with a client, you should avoid certain types of behaviour and saying certain things. Never say that you do not know, it is better to say that you will find out. You should not…
5 mistakes when managing extrovertsArticles focused on introverts are among the most widely read on our site, no matter whether they include tips on how to better manage introverts or how to better manage our own introversion. The…
Selecting the most appropriate learning management system (LMS) for your organisation is no simple task.The choice should always be based on the company's specific training needs, as well as its…
5 ways of motivating customers to say yesDo you want to convince customers concerning your offer? Then avoid verbal clichés and evoke in them a certain sense of regret. You should persuade your customers but avoid leaning on them. One option…
Economics of obesity: Global impactsIn a new discussion paper titled Overcoming obesity: An initial economic analysis, the McKinsey Global Institute (MGI) offers independent insights into the issue. The MGI hopes that this initial…
7 tips for networking at pre-Christmas eventsChristmas parties and other end-of-the-year social events represent excellent opportunities for acquiring and improving personal contacts. It would be a shame not to use them. Let's focus on how we…
How to tell a great storyMost recommendations on how to give interesting presentations or public speeches include story telling. People simply love to hear stories and learn from them. Neuroscience revealed that the human…
Common internal risks threatening your businessInternal threats are just as real as external ones, failure is often an inside job. Too often business owners and managers ignore internal risks and are interested solely in external factors. Whether…
