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Employee engagement surveys: What to do to keep your employees engagedThere has been a lot of focus on employee engagement in recent years. More and more companies conduct employee engagement surveys. Some of them use their own know-how, while others hire professionals…
Is there an etiquette issue at your office?Using bad language or bothering others with various odours are fairly common problems and, according to the management.about.com website, they are also the main causes of friction and annoyance at the…
What to do when a prospect thinks your competition is offering a better dealNo matter what business sector you are in, there will always be someone offering a solution seemingly similar to yours more cheaply. You should not be surprised that clients who approach you in search…
8 characteristics of top salespeopleThe sales profession places high demands on individual discipline. The success (or the failure) of the whole company is directly dependent on sales, and even the best products will not do well on the…
What to do when someone sticks to you at a conferenceWhat if you are not an extrovert who enjoys talking to a room full of strangers? Then you're not alone. Conferences and other networking events are attended by many people like you who feel shy about…
How to do more with less: Excellent customer service for little costsCustomer service is crucial to how clients see your brand and perceive your company as a whole. This is why it is not a good idea to be strictly penny-wise when it comes to customer service. However,…
How law firms can evolve: Story of a big transformation (2/3)The international law firm Seyfarth Shaw, based in Chicago, employs almost 800 lawyers. The firm tried to change how it practices law. It started with two projects. The need to improve the regular…
Conflicts resolution: When to negotiate and when notHow to resolve conflicts? There are only three approaches, according to the management.about.com website. 1. Collaboration Focus on collaboration when the situation is not urgent and when the…
How to get to the top in HRAchieving the position of an HR manager or director is not just a matter of HR expertise and knowing your company's business. You also have to have certain personal qualities and skills. First and…
New Czech labor laws in OctoberAmendments to two major laws for employers in the Czech Republic - the Employment Act (Act no. 435/2004 Coll.) and the Labour Code (Act no. 262/2006 Coll.) - came into force from 1st October 2015.…
A step-by-step structure of a persuasive sales presentationSales presentations, like movies, lectures, short stories and speeches, are comprised of three main parts, as defined by Aristotle in his definition of a dramatic plot: a beginning, a body and a …
What should you do about your employees' self-doubt?Managers often make mistakes in how they try to help their subordinates overcome self-doubt. They think that by encouraging their people and telling them they can do it, they are on the right track. …
Unconscious bias and diversity: Fight the former, promote the latterImagine being the only marketer in a room full of engineers or the only Czech in a team of Russians. In order to know how to function effectively in culturally diverse groups of people, you first need…
EU should build more than 100 new nuclear reactors by 2050Foratom, the nuclear trade body for the EU based in Brussels, supported the nuclear power development for the following reasons: Long lifetime of nuclear power plants; Relatively low fuel and…
Learn to be agile: Lessons from the world of ITAgility is a necessity if you want to create usable software in a short time. Therefore IT teams have learnt how to be agile and other teams can learn from them. Chief information officers were forced…
