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Company logo matters: Its shape affects how consumers perceive you (1/2)You can use your logo in order to shape the perceptions of your customers, according to an article published on the knowledge.insead.edu website. The article describes the results of the Does Your…
Bad public speaking habits (2/2)In the first part of the article on bad habits to avoid during public appearances, we focused on how important it is to prepare. It is essential not only to prepare your presentation according to the…
Are you persuasive?The ability to persuade others is important not only at work but also in your everyday life. It requires a high degree of emotional intelligence. If you want to win over others to your way of…
Increase your B2B sales: 5 things that indicate a company will be seeking new suppliersAccording to author and consultant Craig Elias, the author of Shift!: Harness the Trigger Events that Turn Prospects into Customers, there are generally applicable indicators signalling that companies…
Even HR can work, when it wants toThe Harvard Business Review published three articles in the summer which attracted general interest. Many HR professionals consider them controversial because the HBR certainly did not mince words. We…
Chief Digital Officers: What is their role? (2/2)Customer-centric mindset can be effectively promoted by CDOs. Sending e-mails containing customer breakthroughs and insights, as well as preparing real-time dashboards and reporting of key digital…
Meetings are not monologuesMeetings are often just a waste of time because they do not have clearly defined agendas, there are too many participants and no conclusions or further steps are agreed upon at the end. We have…
3 mistakes to avoid in pricingPricing is a complicated procedure. Not only production and operating costs but also other psychological, strategic and business-related factors play a role in the process. Obviously price has a…
Linking individual shift and of the organizational shift: Actual examples (2/2)Quarterly profits are no longer an accurate picture of company performance. There can be delays and sometimes misleading information. When talking about shift and success, there are 3 areas related to…
Teach your people how to receive feedbackManagers are often criticized because of their unwillingness to provide feedback. Many managers, however, realize how important feedback is and try to share it with their subordinates as often as…
Bad public speaking habits (1/2)Every person has communication habits that are so routine they aren't even aware of them because they are subconscious. However, the people we communicate with notice them very quickly. It's when…
Global customer service trends for the year 2016Increased use of developments in technologies, automation, mobile applications and smart phones, are trends that we may expect to flourish in the following year. But how exactly will they affect the…
Less is more in time managementWho would not want to manage time more efficiently? Trying to make better use of your time is commendable, but it does not mean that you should look for increasingly complex systems or new miracle…
New rules for compensating occupational injuries and diseases in the Czech RepublicA new government regulation was published in connection with the new Czech Labor Code which came into force on 1st October 2015. The new regulation establishes procedures for determining the amount of…
Too much control does not helpDoes it annoy you when your boss doesn't trust you? Who wouldn't be annoyed? It's very unpleasant when your boss stands behind your chair all the time and checks everything, down to the smallest…
