Your query "T" has returned 6325 articles.
Eastern German states demand EUR 60 billion as compensation for coal phase-outAt a press conference held in Berlin on Friday 19 October, 2018, the prime ministers of three eastern German states (Saxony, Saxony-Anhalt and Brandenburg) demanded EUR 60 billion in federal aid as…
Seven tips on how to improve listening to clients over the telephoneOne of the most important skills customer service agents must have is the ability to listen to clients. Only effective communication ensures that the client goes away satisfied. Because most human…
Tips for increasing the productivity of a telephone contact centerIn this article, we will show you the most effective tips on how to increase the productivity and efficiency of your telephone contact center quickly.
6 tips for creating a company culture focused on innovationThere is one thing we can learn from the current ever-changing age: those who stagnate and do not develop lose. No matter which field of business your company is engaged in, a sense of innovation…
The 4 most effective trends when presenting start-ups on social networksNew companies today have a large number of options for presenting themselves online. One of the most essential methods is having a presence on social networks. It is no longer true that this form of…
You have a clear idea about candidates: but do they have the same about you?As a company, you have a clear idea of the kind of candidate you want. There are certain expectations, ideas and characteristics you insist on. The same is true from a candidate's point of view. …
How blockchain helps business (2/2): ChallengesThe previous article described the main advantages of blockchain technology, in particular how it allows for standardisation and automation of processes which bring greater efficiency. Now we will…
3 steps towards explaining a complex issue in a simple wayIt especially happens to business people in technically highly specialized sectors who often encounter the necessity of explaining complex issues or technical details in a simple way. The same goes…
Four management tips for higher sales team productivityMotivating employees to give their best performance can't just be done with money. The team manager must also be able to make the team members do their best using other means. Today we will look at…
How blockchain helps business (1/2)Blockchain enables the tracking of shipments in real time. The result is the automation and standardisation of processes. The technology of blockchain creates trust.
Let your best employees go … or at least talk with themIf the best employees stay in your team, this is a good thing. But is this always the case? Turnover is expensive but sometimes you should want your best employees to join another company. At least…
3 great old-school methods of personal developmentMany things people do change as the result of new and modern approaches that effectively often surpass the old ones. This also applies to sales. However, there are certain old methods that have never…
Benefits of an introverted employee; or, Why you should hire introvertsA team player, a precise, creative and active individual who gets along with colleagues. This is the standard idea managers and recruitment agents have about the personality of a candidate they would…
How to make questions for a customer satisfaction survey questionnaireKnowing what your clients think is essential for successful customer service. Monitoring client satisfaction should be done continuously, and especially after you implement a change or new system.…
Four steps towards keeping your clientsAs it has been said many times before, finding and acquiring a new client costs on average several times more than keeping a current one. However, competition is strong, and the fight for customers is…
