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The art of persuasion: five tips on making someone change their mindA manager must be a kind of a psychologist. They must have excellent negotiating skills and be able to persuade people around them. If, for instance, they fail to convince their subordinates to trust…
Three surprising reasons why you are possibly not doing well in salesAre you successful in scheduling meetings with prospective clients, but in the end nothing comes out of them? Are you failing to sign new contracts and are your overall sales results simply not…
Seven things that need attention if you want to become a team leaderDo you wish to climb the career ladder or want to work on yourself and give your best working performance? Only those who consistently show traits that raise them above others are rewarded in terms of…
Recognise via body language that someone is trying to deceive youThe job of a team manager consists in large part in communication with other people. A manager must negotiate with subordinates, managers, business partners and colleagues. The art of negotiation is…
Seven rules of effective manager communicationOne of the keystones of effective leadership is communication. Every successful manager who wants to help their team reach the maximum possible success must be able to communicate effectively with the…
Are you experiencing a drop in sales? Here is what to do so that you start selling againFrom time to time, every salesperson goes through a drop in sales numbers. There might be a number of different reasons for this – some of them can be dealt with easily, some not. Here are several…
Four emotions that prevent career advancement and effective leadershipPeople management is outside the comfort zone of most of us. It is something most of us have to learn. You need to overcome the doubts and worries about your own competencies, which is common in most…
Specifics of B2B sales: How to succeed in selling to company clienteleSometimes people say that B2B sales is exactly the same as B2C, as in the end it is always about people. That may be partially true, but it is also true that Business-to-Business selling has its…
Tips on how to seem likeable to a client during a sales meetingIf you want to close a sale successfully, it is imperative that the prospect likes you. It may seem odd, but most customers would not buy a great product from a person they disliked. How can you make…
Four tips on effective motivation of subordinatesMotivating team members is one of the key tasks of their manager. The ideal situation is when regular employees know their duties as well as rights, they know their manager trusts them, and they have…
Six tips on how to show confidence through body languageThere are numerous types of effective management styles. Some managers are excellent at communicating with subordinates, some take advantage of the fact they are an acknowledged expert in their field,…
Four signs of burnout: how to protect your subordinatesBurnout syndrome is a serious psychological phenomenon. An employee suffering from burnout loses all interest in their work, is unable to perform well, feels exhausted and in some cases even falls…
There is power in keeping it simple: How to make sure you make the client interested with your offerToday, customers may choose, in most areas, from a vast choice of countless products and brands. Why should your particular offer be of interest to them? It is extremely important how you word your…
Ryne Sherman, you are a Senior Scientist at Hogan Assessment Systems International. It is a great pleasure to have you here on HRtv. Your presentation at the conference for Hogan Assessment CR was…
“Small talk”, or “informal chat”. How to use it during an interview with clientIn many sales manuals and books, you can often read that you should not start a meeting with a client by getting straight to business talk, and that you should start with a small talk. But only…
