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Basic mistakes in employee trainingThere is always room for improvement in employee training and development. However, first of all you should avoid the basic managerial mistakes that make any further improvement impossible. If your…
Make your catchphrase really catchyHow do you get others to remember your presentation? You can take advantage of short phrases, the simpler the better. The best example of how simple a simple slogan can work is Yes, we can. It doesnt…
An entrepreneurial approach to salesSalespeople do not enjoy the best reputation. They are often characterised as being manipulative and overly zealous. If you want to move out of this category, you should start to think differently and…
How to survive a bad bossNot everyone is lucky enough to work for a good boss they can respect and learn from. What should you do if your boss is less able or has lower skills than you? This was the topic of a recent article…
No promotion again. How to stay motivated?You are successful at work; your performance evaluation for this year was great; your boss, subordinates and clients are more than satisfied with you. So you think you deserve a promotion, a raise, or…
If you are not sure that the interviewer has understood correctly what you said, you can always rephrase your answer. You can thus re-direct the conversation, should it have taken a wrong turn. When…
Building habits: Never let a single fail get you downToo often we are convinced that when we do not keep up a good habit, even if only for one day, we have lost and ruined all the effort that we had put into it. In that case, we usually think all our…
Asking for help is not a weaknessInsufficient collaboration in firms is not due to employees' indifference towards helping others but rather an unwillingness to ask for help. Many people still perceive asking for help as a sign of…
From traditional sales techniques to consultancyWith the development of new technologies, customers have gained more knowledge about offers and started to rely on themselves much more than in the past. If salespeople and marketers overwhelm them…
6 ways how (not) to ruin your relationship with subordinatesA manager's success is mainly dependent on the relationships he can build with his team members on an everyday basis. More and more surveys show that most employees leave their companies because of…
What do successful candidates ask at job interviews?If you are a job seeker, the impression you make during an interview can be the difference between getting the job or not. When it comes to your questions about the company and the job, you cant…
Do you know how to deal with customers' complaints?Many salespeople are afraid of customers' objections, which they regard as a bad thing. But this is not the case: if a customer complains about something, it is a sign of interest in your offer and…
How to persuade others and gain their supportThe art of persuading others is important whether you are running a team, trying to push through a new project or closing a sale. Many great ideas fail simply because they are not presented properly.…
How to recognise serious potential clientsFinding ideal customers is not easy. Many people who may be interested in your offer will never decide to buy. So it is important to make an analysis based on quality data. Such analyses will help you…
A recruiter who doesn't want to wait passively for job seekers to contact him must be able to make phone calls. That's the only way he can get past bulletproof assistants to the best professionals in…
