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A new book by Jack Welch: The Real-Life MBAMore than a decade after the bestsellers Straight from the Gut and Winning, which were also published in Czech by the Pragma publishing house, Jack Welch and his wife Suzy have a new book coming out,…
"I want everything now!" The specifics of young clientsA new generation has now reached productive age a different generation from any of the previous ones, especially regarding modern technology. This generation grew up with the internet and they are…
Let your managers and data collaborateWho ensures the collection and analysis of data crucial to the business? Middle managers. In fact most business decisions made today are made only if they can be based on data. Data is vital to…
How to be successful at an interview? Be differentIn a sense, an interview is a business meeting, or more particularly a sales meeting. From this point of view, the candidate is the salesperson and the product offered is him or herself. As Forbes.com…
Go beyond feedback: Offer individual development plans to your employeesWhen you sit down with your employee to make an individual development plan, dont treat your dialogue like a performance review. Don't insist on all your ideas either. It should be about him or her,…
Succession planning: How to begin and what to focus on (1/2)Many companies still have no real plan of succession for their key managers. Very often their attitude to this topic is extremely reactive. Yet according to the mckinsey.com website, it is important…
4 tips on how to raise prices without pushing clients awayWhen operating costs of a company increase, it is inevitable that sooner or later the company will have to increase its prices if it wants to keep the quality of the products or services it offers.…
Developing leaders: Avoid high risks, but do take risksLeaders often emerge from difficult trials and problems stronger and more successful. They are forced to sink or swim. Development assignments and bold challenges are always a little bit risky. The…
Are your strengths your biggest weaknesses?We can all agree on some personal traits and qualities that are generally beneficial and believed good for us as leaders. However sometimes there is too much of a good thing. It can make you less…
9 features of excellent customer serviceEven though prices and quality of products play a crucial role in every company's profits, it is often customer service that determines whether or not a customer will become a loyal client. And it is…
How to be offered a better jobResponding to job advertisements is far from the only way to get a new or better job. American expert on recruiting top talent and columnist Lou Adler thinks that directly applying for a job is one of…
What exactly does it mean to be emotionally intelligent?Decades of research have proved that emotional intelligence is one of the major factors that distinguish top performing workers from all the others. Ninety percent of top performing workers have a…
Six things to watch out for when choosing personality asssessment toolsPersonality assessment tools have been used in recruitment and employee development for decades. Using these tools, employers try to select, hire and educate the right employees. There are many…
How to be offered a better jobResponding to job advertisements is far from the only way to get a new or better job. American expert on recruiting top talent and columnist Lou Adler thinks that directly applying for a job is one of…
Family and business trips: How to combine them?With all the modern technology available, meeting face to face is still highly important to top managers. The technology today is very advanced, but it still cant make up for in-person interactions…
