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7 tips for effective sales callsCalling is an important part of sales. The more potential customers you call, the greater your chances of success. But you have to know how to communicate. Try to establish a conversation with…
Use nonverbal communication to accomplish your goalsIn order to achieve your goal, a mere verbal expression of your demand is not enough. An important part of negotiating is nonverbal communication: eye contact, handshake or good choice of clothes are…
John Sullivan, a world-recognized consultant in the field of human resources and professor of management at San Francisco State University, estimates that managers have to spend half of their working…
5 ways knowledge of psychology help your salesEssential for all successful business dealing is good preparation. Knowledge of psychology can be also very useful. These findings can increase your confidence and ability to remain calm during the…
Common weaknesses of experienced managersEveryone has blind spots, areas where he can improve and increase effectiveness and the quality of work. Managers should regularly fire their subordinates who are merely “not bad”.…
14 faces of internal trainingInternal employee development has several advantages in comparison to attending external courses. First, it takes place in a specific corporate culture and second, it can be easier to focus on the…
LinkedIn CEO: Recruitment is not a sales processGoogle's HR Director Laszlo Bock and LinkedIn CEO Jeff Weiner were key speakers at the Talent Connect 2014 conference organized by the LinkedIn social network in San Francisco in late October. He…
Why trash talk is not a viable business strategyTrash talk is often used in politics, especially in advertisements. In an effort to defame the opposition and political competitors, candidates tell us why their opponents are bad and even dangerous…
5 tips on how to avoid conflictsProfessional relationships often involve conflicts. We are only human and we make mistakes. Sometimes we become excessively angry, forget to do something or say something inappropriate. Some conflicts…
3 ways to gain the confidence of your customersAre you new to the sales team and as yet lacking credibility with your clients? Most salespeople have never been top managers. If this is your case too, it may be difficult for you to understand the…
How to manage changeInitially change ought to be managed differently from the getting back to business as usual after the team executing the change or project has departed. Every change has an impact. Every project has…
What to avoid when starting a businessIf an entrepreneur wants to be successful, he must believe in himself as well as his people and be prepared to work hard. He should also avoid the mistakes many entrepreneurs have made before him.…
We can see cases of overqualified workers or job seekers all around us. For example, a mother who wants to go back to work after maternity leave, but her company can only offer her a job that is not…
How to conduct coaching conversations with employees"In fact, the most common complaint I hear from direct reports about their leaders is that they do a poor job of providing coaching," writes Marshall Goldsmith in his article on humancapitalleague.…
Ten mistakes of project managementEvery project faces various problems from marginal to essential that could cause the failure of the entire project. If we want to avoid problems, we must know the most common problems we can face and…
