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What not to ask potential clientsSalespeople get sometimes carried away and lose control over how the sales conversation in progresses. It is not unreasonable to ask customers detailed questions, but they must be chosen carefully.…
Talent development mythsMore and more companies are talking about talent management as their major priority. However, when developing their talent development programs, they often repeat the same mistakes. Are you sure that…
How not to get fired from a management position - Part 1/2Even if many managers don't want to admit it, no one is irreplaceable. And if your superiors want to get rid of you, they will probably not warn you in advance. They will simply not tell you until…
10 easy to avoid mistakes at the first selling meetingWhen it comes to the first personal meeting would be a shame to miss an opportunity, and all the time invested in training and arrange a date. Therefore, it is necessary to make sure that does not…
Why are you doing everything late?Do you know that you are often late and you should do something about it, but you have not done anything yet? Then you can get inspired by the following recommendations of Elizabeth Grace Saunders who…
By 320 votes to 277, the German parliament rejected a proposal to introduce mandatory quotas for women's representation on boards of companies. The proposal allowed for the introduction of mandatory…
10 steps to better performance management in call centresPerformance management is one of the most pressing issues for call centre managers. The British Call Centre Helper website recently held a webinar on the subject of performance management and…
8 reasons of sales call reluctanceSales calls are a regular part of the sales job. Sometimes, however, sales people become reluctant to call and avoit them. Here's how to help your team (or yourself) when showing signs of reluctance…
Time to say "thank you" to executive assistantsMany managers still don't realize how important role their assistants play in the operation of their company or department. On the occasion of the so called Administrative Professionals' Day, which…
Employee Referral Program - why and howAre you thinking about implementing a program for your current employees to recommend new employees for your company? Then it can be useful for you to read the following summary of reasons why to…
Dust off your LinkedIn profileHave you started spring cleaning yet? This year, try to also incorporate dusting off your LinkedIn profile into it. At least thats the recommendation made by the mashable.com website in an article…
We know the value of a Facebook fanHave you ever wondered what the value to your fans really is? Synapse and Hotspex have found the exact value. Their study examined 20 brands, most of which have over 15 million fans. The result is the…
Training managers in how to conduct employee performance evaluations is one of the basic tasks of HR. Let us, therefore, focus on the most common mistakes managers make in evaluating employee…
Do you really think you miss something?Do you know the feeling that you might miss something? Then you will probably know the feeling of disappointment at finding out that most things do not run away from you. Whether you realize it or…
How to prepare for a career interview with your supervisorEspecially in large companies, it is common for superiors to regularly talk with their subordinates about their career. If you don't have experience with this type of conversation or you would like to…
