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Increase revenues from your current clients in three stepsWhen salespeople look for new business, they often bet on new clients or new products. But there is a great potential in current customers. They have already shown they want to buy from you, so you…
Avoid breathing down your staff's necksGiving employees greater scope for independent decision-making means making them stronger, more confident and also happier. And happier employees lead to happier customers. The problem of many…
Employee Engagement: Tips from SABMillerThe phrase "employee engagement" sounds a little bit pejorative when literally translated to Czech. The English term is, however, one of the most commonly discussed concepts in human resources today.…
6 characteristics of the most successful executivesTop executives learn how to build coalitions with their peers because politics is necessary when your proposals need support. Successful executives build coalitions with other executives rather than…
7 tips for the second round of job interviewsYou have completed the first round of a job interview and selected the best candidates. It is from this group that you will choose the one who finally gets the job after the second round. Now you…
I have been working with talented people for 40 years and that is why I do not understand why recruiters and hiring managers insist on only selecting new employees with direct experience for the…
Psychology of writing a CV: Say it seven timesWriting a CV requires a strong dose of psychology. That is the conviction of Jon Youshaei, a Forbes.com contributor. In a recent article he shared several psychological recommendations which helped…
Why we should not be inspired by the way football teams are managedFootball does have some lessons to teach managers. Selection of the right players is vital. Also it is always a good idea to have a virtual bench; in other words, to know a few possible candidates in…
To promote, or not to promote?Deciding who is a good candidate for promotion to a managerial position is not easy. Small business owners or managers of large companies facing this decision might therefore welcome the following…
Recruiters seeking the best talent for their employers usually find a number of suitable candidates working for rival companies. This is especially true of highly specialised positions but applies…
Become a sales superstarSuccess in sales requires discipline, a system and the ability to communicate. Learn how to be a good salesperson without being pushy. Server Inc.com published a few tips on how to do this. 1) Build…
4 tips on using targeted marketingIt is good to realize that what you offer is not for everyone, and that is all right. The best way of marketing is the targeted one. You have to know who your customer is so you do not waste your…
Providing feedback: Face-to-face and be specificFeedback is important not only during annual employee evaluations, but also on an everyday, informal basis. It plays an important role in building relationships between managers and their people.…
Five misconceptions about content marketingAre you thinking about involving content marketing into your strategy? There is a lot of misleading information about this type of marketing. Learn about the most important misconceptions which were…
7 beginners' mistakes in leadership rolesAccepting a new leadership role is not easy whether you are a complete beginner or you have already performed a similar role in other teams. The good news is that beginners' mistakes are very well…
