Your query "Informa" has returned 2032 articles.
Lose your blind faith and actually create a learning cultureChange is not an event it is a process. There are no instant changes when it comes to learning. Change is usually a steady progressive chain of minor, small changes. Gradually big changes can be…
4 tips on how to make most of sales trainingSalespeople who have already attended numerous training sessions in their careers, know this situation: training takes place, the coach is a true professional in his or her field and is really trying,…
3 tips for more professional and persuasive presentationsWe all have seen how a speaker can be the loneliest person in the world when he is sitting behind a desk and the first rows of chairs are rather far from the edge of the podium. An awkward setting can…
10 tips on how to use body language to your advantageIt is a scientifically proven fact that the majority of face-to-face interpersonal communication takes place on a non-verbal level. Though body language is something we perceive mostly subconsciously,…
How to write e-mails that do not end up in the trash folderEvery day millions of business e-mails are sent. The Internet has provided marketers and salespeople with a unique tool to address a large number of prospects at little or no expense. Yet sending an…
5 steps enabling you to resolve any customer complaintRegardless of whether it is an internal or external customer, you need to gather information and seek the actual cause of the problem. So get in touch with the customer as quickly as you can and be…
Recruitment: How to make it faster without rushingTime-to-hire is one of the most commonly used metrics in HR. It indicates the average length of time needed to fill a vacant position. Further more, it is related to an even more important metric -…
Advantages of longer sales cycles; or, Why you should take your time sellingThe shorter a sales cycle takes, from the moment of first contact with the prospect right through to signing the contract, the better. At least that is the generally accepted rule. However, in an…
Marshall Goldsmith: Leadership is a contact sportThe more expected from us at work, the more we need to improve our leadership skills. At the same time, however, we probably have less time to focus on leadership development. How should you manage…
4 rules for creating a successful loyalty programmeAs the EyesOnSales server informs, the Starbucks chain recently launched a massive media campaign promoting its new loyalty programme. In this respect, Starbucks is, with its loyal clientele, a…
Cyber security as a matter of HRLeaks of confidential data from companies are still not uncommon. They may even turn into major scandals, such as the case of recent hacker attacks on the servers of Sony Pictures film studios or&…
Recruiters ask these 5 questions at every job interview. How should you answer?Companies try to find the best specialists. Qualifications are, however, not the only important criterion. At the same time, they also want to find people they are going to like working with, people…
When your feedback is harmfulThe purpose of providing feedback is to help others improve their performance. However, it's not just about sharing feedback, but also about the right way to share it. If you express yourself…
How to organize a meeting which will be a guaranteed fiascoIt can be obvious that some meetings will be useless before they even start. It will be a waste of time for all participants and nothing will be resolved. Most often this happens when someone thinks…
Onboarding is not useless if done properlyAn efficient process of onboarding, or integration of newcomers into a company, is a fundamental prerequisite for the successful operation of any organisation. It helps them tap into their new work…
