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Scheduling the work of agents is a key prerequisite for the successful operation of a call centre. The British Call Centre Helper website recently asked call centre…
Many people think that the main cause of employees' poor mental state,…
Although the combination of words "employee engagement" is somewhat…
Which skills can an HR manager not do without if he wants to be successful?…
For decades, companies have been trying to find a "perfect leader."…
Improving cooperation between different generations of employees is a…
Leadership development has been one of the key strategic interests of…
Magazines, websites as well as conferences focused on human resources…
Returning to work after maternity leave involves sadness and guilt, but…
The HR Business Partner position has recently appeared on the business…
The Yahoo's recent decision to end the possibility of employees to work…
Yahoo's CEO Marissa Mayer decided to end the existing practice when…
Once an employee becomes a manager, he stops to be responsible only for his…