The current situation on the job market makes many HR specialists wonder what they should do both to attract the best possible workers and keep their current top…
Generally speaking, an ideal call centre agent should have the following…
It is the dream of every HR specialist to create a working environment…
Stéphan Thierry is Managing Director of Krauthammer. In our interview, he…
Automation and robotics. Two major themes that dominate working life.…
The difference between the incomes of men and women is a long-term one.…
Working in customer service, just like any job which involves work with…
Are you building an HR department from scratch within your company? Are you…
A working environment must motivate employees to give of their best. A…
Retaining employees means, among other things, offering them a quality…
Well set-up work processes and a company culture in similar vein will…
The current, technologically advanced age offers things previously unheard…
One of the most common reasons for employees changing jobs nowadays is…